In the 39 weeks ending on Oct. Priorities going forward include expanding the services business — veterinary care in particular — and doubling down on digital sales, Coughlin told the Union-Tribune. To the latter point, the executive touted online and physical infrastructure improvements over the past year that have turned stores into micro-distribution centers.
The figure includes online orders that are packaged and shipped from stores, orders picked up curbside or orders delivered by a same-day delivery provider. In the spring of this year, the CEO agreed to forgo his base salary for a day period as the firm weighed the economic consequences of the pandemic. San Diegans were promised a waterfront museum 30 years ago. San Diego extends deadline to negotiate sale of Tailgate Park to Padres. City, Padres past due on agreeing to sale terms for Tailgate Park.
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Real Estate News. Hot Property. About Us. Community papers. Games, Puzzles, and Crossword. Privacy and Terms. Music 12 reasons why we love Harry Styles. Science CDC shifts pandemic goals away from reaching herd immunity. The privately held pet-goods retailer has just opened a new service-focused store that aims to give shoppers something they can't buy online.
A pilot location opened this past Friday in San Marcos, California. Called PetCoach, it offers grooming, training, veterinary care, dog walking and more to pet parents, in addition to a limited assortment of products.
The company said it plans to open more of these spaces in the future, using the San Marcos location as a testing ground.
Part of this experiment also includes a new membership option. Keeping the growing audience of "millennial pet owners" in mind, Petco wanted to "be able to figure out what the world of retail looks like five years from now," he said.
The launch of the new PetCoach store comes as the pet-goods industry overall has been under increasing pressure, with margins being squeezed thinner. Amazon has its own pet food brand called Wag. Privately held rival PetSmart acquired Chewy.
The company though, has been slow to integrate, which is leaving it grappling with the debt-load it brought. Then, pet brand Blue Buffalo, now owned by General Mills , has been moving out of the specialty space and into mass retailers like Walmart and Target , forcing companies like Petco and PetSmart to either bring in other specialty brands or invest in their own to compete.
Earlier this year, Petco announced a partnership with JustFoodForDogs to bring fresh items into stores. We believe there's a huge part of what we do that Amazon cannot [do].
At the new PetCoach space, customers will be able to drop off their pets to work with trained specialists, in addition to the other services available there. Online, appointments to PetCoach can be booked in advance, and Petco will also offer digital access to health advice from licensed veterinarians, if care is needed immediately or in the middle of the night.
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